Press “2” if you’re a DoorDash customer.Press “1” if you’re a restaurant that works with DoorDash (or is interested in a partnership).You’ll hear a message that gives you four options: Once you call in, you’ll have to go through some automated messages to route your call to the correct people.
As a more direct way to get help, DoorDash delivery workers can also call the phone number (855) 864-7626 to reach a company representative.You can call this number for help whether you’re a customer, dasher, or restaurant. Rather than scrambling around and trying to find it, here are the two phone numbers you can use, depending on your relationship with DoorDash: To get big problems solved faster, talking to someone directly is your best bet. Right now, that’s all the in-app sport does: it gets you to the best place to file your complaint. In either case, you’ll be given a new avenue to start getting your problem resolved. Follow along with the prompts to provide more information to the systemįrom here, you’ll be directed to a webpage on DoorDash’s customer support website, or to a customer service agent who will help with the problem via text chat.
#Doordash support email download
It’s included with the DoorDash app when you download it, but getting to it is another matter. Common DoorDash Customer Service Queriesįor most folks, getting help through the app will be the best way to get help with an issue.
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